Shipping

DELIVERY SHIPPING GUIDE

We send all our shipments through Australia Post or by road freight courier services.

 

The majority of goods are located in our Melbourne warehouse in Australia and are dispatched the next working day after your payment is received. Our warehousing and dispatch systems combined with courier and eParcel (Australia Parcel Post) agreements ensure a speedy dispatch and delivery. Our systems automatically keep buyers informed of order status and delivery tracking at every step, greatly increasing our customers' sense of security in the entire process.

Delivery usually takes between 1 and 5 days although longer delays can be expected for locations outside major metro areas.

 

SHIPPING EXCLUSION ZONES

Unfortunately we cannot guarantee door to door delivery for every item. Deliveries to rural areas and towns may require the goods to be collected from the nearest freight depot. If the receiver is unable to accept the goods on the day of delivery a contact card will be left for them to call the nearest freight depot for collection.

 

We don’t deliver any items to the below postcodes:

5701, 6740, 6743, 7151

 

We don’t deliver bulky items to the below postcodes:

0800-0999, 2641, 2717, 2831, 2898, 2899, 4183-4184, 4421, 4450-4499, 4680, 4700-4899, 4900-4999, 6055, 6215-6699, 6700-6799, 5701, 7151, 9000-9729

 

Bulky items includes home gym sets, treadmills, exercise bikes and heavy weights sets. f you require delivery to a remote area you can contact our customer service team via phone or email for more information.